Terms of Use and General Conditions of Sale at www.fancyviolet.com

The following is a contract document that will govern the contracting of products and services through the website www.fancyviolet.com, property of Santiago Alfonso Bencivenni S.L. (Hereinafter also abbreviated as SAB S.L. or the provider). Acceptance of this document means that the user:

      1.- You have read, understand and understand what is presented here.

      2.- That is a person with sufficient capacity to purchase and/or contract.
      3.- That assumes all obligations here.

The present conditions will have an indefinite period of validity and will be applicable to all the contractions realized through the Web site www.fancyviolet.com of the provider.
The provider reserves the right to unilaterally modify said Conditions, without this may affect the goods or promotions that were acquired prior to the modification.

Identity of the parties

On the one hand, the supplier of the goods or services contracted by the user is Santiago Alfonso Bencivenni SL, with address in Platja d'Aro, Girona, CIF B60586237, registered in the Mercantile Registry of Girona Volume 2178, Folio: 23, Sheet: GI-36401 and with customer service phone +34 622078474, and customer service email info@fancyviolet.com

On the other hand, the user, registered in the website by means of a username and password, on which he has full responsibility for use and custody, being responsible for the veracity of the personal data provided to the provider.

Object of the contract

The purpose of this contract is to regulate the contractual relationship between the provider and the user at the time when the contractor voluntarily accepts the purchase through information offered on the website.

The contractual relationship of purchase involves the delivery, in exchange for a determined price and publicly exposed through the website, of a specific product or service.
When making a purchase or contact to Santiago Alfonso Bencivenni S.L. Through the website www.fancyviolet.com is acknowledging to be the person who asks us for information and / or makes an order, according to the data filled in its corresponding form, as well as its capacity and responsibility to, through this act , give consent and authorize Santiago Alfonso Bencivenni SL, or the persons working on it, to communicate with you, for matters relating to the submitted form and / or order made, through email or other means.
The customer acknowledges having taken notice, at the time of placing his order, the general conditions of sale stated on the website www.fancyviolet.com. All orders implies acceptance of these general conditions without reservations. Orders made through the website www.fancyviolet.com oblige the customer, from their reception by our customer service of the order and its payment.

Purchase procedure

The user, in order to order through the website, can access as a registered user, by creating a user account, or without the creation of a user account. In any case, the user must provide freely and voluntarily the personal data that will be required in order to receive the services and products purchased. The use of our website implies that the user has read and accepted the Terms of use and the general conditions of sale and the privacy and data protection policy that can be found on the website.

The user will select a username and a password, undertaking to make diligent use of them, and not to make them available to third parties, as well as to notify the provider of the loss or theft thereof or possible access by an unauthorized third party , So that it proceeds to immediate blocking.
The user will not be able to choose as user name words that are intended to confuse others by identifying the user as an integral member of the provider, as well as expressions that are abusive, and in general, contrary to law or morality.
Once the user account has been created, it is reported that in accordance with what is required by art. 27 of Spanish Law 34/2002 on Services of the Information Society and Electronic Commerce, the procurement procedure will follow the following steps:

   1.- Acceptance of purchase order or contracting services (shopping cart) and conditions of contracting.

   2.- Confirmation of purchase and delivery data with possibility of changes in them
   3.- Selection of method of sending and acceptance of associated expenses
   4.- Selection of method of payment of the purchase or contracting
   5.- Acceptance of the purchase summary with all expenses included
   6.- Payment by means of the option selected by the client (among those available on our website) and receipt of confirmation of said payment.

Once the contracting process is completed, the provider will inform via e-mail to the address indicated by the user / client, the order made, the form of transport and estimate of the output of our installations of the contracted products.

Delivery of orders

The delivery of orders and right of withdrawal will be adjusted according to Royal Decree 1/2007 of 16 November, which approves the consolidated text of the General Law for the Defense of Consumers and Users, and

Law 7/1996 Ordinance on Retail Trade, as amended by Law 47/2002 to adapt it to the European Directive 97/7 / EC.
The delivery of the orders will be made at the delivery address freely designated by the user. Thus, the provider assumes no responsibility for when the delivery of the product or service does not take place as a result of the information provided by the user are false, inaccurate or incomplete or when delivery can not be made for reasons beyond the control of the consignment company, assigned for that purpose, as is the absence of the recipient.
Notwithstanding the above, the provider must take the required measures to a diligent merchant so that the delivery can take place within the agreed time, and if not, as soon as possible, to the satisfaction of the sender and the recipient so provider will not held any liability.
In any case we recommend reading the specific conditions of shipping and return you can find on this website.

Cancellation of orders

The user / customer can cancel an order at any time provided that the package / shipment has not already been delivered to the carrier for shipment. To request cancellation of your order please send us an email to info@fancyviolet.com specifying the order number that was provided in the confirmation email and expressing your wish to cancel the order. We will be grateful if you would like to share with us the reason for your cancellation. Products expressly made on behalf of the customer / user can not be canceled or returned.

Price and validity period of the offer

Unless expressly stated otherwise, the prices indicated for each product include Value Added Tax (VAT) or other taxes that may be legally applicable in Spanish territory and in any case will be expressed in the Euro ( €). Such prices, unless expressly stated otherwise, do not include shipping, handling, packaging, shipping insurance or any other additional services and attachments to the product or service purchased. Santiago Alfonso Bencivenni S.L. Is not responsible for any customs duty or expense or the charges derived from the dispatch of the product/s. These expenses, if any, will always be borne by the customer. Also, we are not responsible for the loss of the package or the product, or defects in them, due to the Customs process. We strongly recommend that you consult with the customs authorities of your country about possible restrictions, taxes and / or expenses that may be recorded in our country.

Customers / users in the European Union (except those in Spain) registered as an intra-Community operator must provide a copy of this registration and their VAT number when they require us to bill without VAT.
The prices applicable to each product will be those published on the website and applied automatically by the purchase/order process in the last phase of the same. In any case this will always be communicated to users beforehand.
Any payment made to the provider will lead to the issuance of an invoice in the name of the registered user. This invoice will be automatically sent to the email address provided by the user, as well as sent along with the purchased product.
For any information about the order, the user will have the customer's telephone number of the provider or via email in the data indicated above. In any case, you must indicate in the subject of the message the order number assigned to you and indicated in the confirmation email of the purchase.

Right of withdrawal / return of products

The user / customer belonging to any country of the European Union will have a period of 14 calendar days from the date of receipt of the product for the return of the same. The supplier will return to the user / customer the total amount paid including shipping costs, except for the costs of express delivery, in the latter case, only the normal shipping cost will be paid. The charges the client may have to return the products will be for his/her account. The return period of the amount paid by the user / client will be a maximum of 5 days from the receipt at our home of the product (or that the user / client demonstrates in a reliable way that he has returned the product) and after checking that the product is in perfect condition and in its original packaging.

The refund of this amount will be made by the same way in which it was received or by purchase vouchers for exclusive use in our website, according to the choice of the user / client.
Unless the return is made for defects in the product, the expenses related to the return will be assumed by the customer. In any case the product must be returned in its original packaging and in perfect condition. Damages or damage to the product due to its use once in the hands of the customer or for reasons beyond the control of SAB S.L. or the carrier will be on account of the customer amounting up to the maximum of the total price of the product plus shipping costs. The right of withdrawal can not be applied to products that are personalized products or that for reasons of hygiene or other exceptions legally contemplated are not susceptible of this right.

To apply the right of withdrawal you only need to send us an email with subject "right of withdrawal" stating you want to make us a return.
We kindly ask customers from outside the European Union to contact us at info@fancyviolet.com to manage any product returns.

Applicable guarantees

All products offered through the website have a guarantee period of 2 years, except for those with a lower expiration date, in accordance with the criteria and conditions described in Royal Decree 1/2007, dated November 16, Approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. The warranty includes manufacturing or production defects, but not those caused by improper use of the materials and / or products.


Santiago Alfonso Bencivenni S.L. Can not be held responsible for direct or indirect damages resulting from the use of the products or by improper conservation of the same.

The damages caused by the transport, for its corresponding replacement, will be essential the contribution of photos of the damaged products for the processing with the insurance. Said information must be sent within a maximum period of 4 calendar days from the delivery of the product to the user / customer by the carrier. The incidents will be managed following the same procedure.
The information provided on this website is for information and therefore Santiago Alfonso Bencivenni S.L. does not accept any responsibility for its content (such as the suitability of a product for a particular purpose). Also, Santiago Alfonso Bencivenni S.L. does not guarantee that the information provided on this site is reliable, complete or current at 100%. Although we will always put special care in maintaining the maximum quality in our products, services and information.
Except in cases where it is expressly indicated, neither Santiago Alfonso Bencivenni S.L. nor any of its directors, employees or representatives shall be liable for any damages arising from the use of this site. In particular, they will not be responsible for any damages caused to persons and / or things that could be caused by the use of products sold on our website www.fancyviolet.com. Santiago Alfonso Bencivenni S.L. Is not responsible for the contents of other web pages linked to the website www.fancyviolet.com.
The risks arising from the consultation of such pages correspond exclusively to the client, which shall be governed by the terms and conditions of use of the same.
The products sold on our website are aimed at people over 18 years and should not be used or manipulated by minors. Because of their size they can be susceptible to be inserted into body orifices, so never leave any of our products within the reach of children.
Prices, features and availability of products sold on our website may change without notice.

Please also note that, although every effort is made to photograph our items accurately and describe our products in detail, we cannot guarantee every computer monitor will accurately depict the actual color of the product/s. Please contact us with any questions about the color or size of any item before purchasing.

Applicable Law and Jurisdiction

These conditions will be governed or interpreted according to the Spanish legislation in what is not expressly established. The provider and the user, expressly waive any other jurisdiction, submitting to the Courts and Tribunals of the city of Sant Feliu de Guíxols, Girona (Spain), except in cases where the consumption regulations do not allow it.

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